Effective Date: February 16, 2026
Processor: SocialConductor.AI
Controller: The User / YouTube Channel Owner
The parties acknowledge that for the purposes of the Data Protection Laws, the User is the Controller and SocialConductor is the Processor. SocialConductor shall process Personal Data only on the User’s documented instructions, including those set out in the Terms of Service.
SocialConductor utilizes infrastructure located in the United States. To ensure adequate protection for EEA and UK data subjects, the parties incorporate by reference the EU Standard Contractual Clauses (Module 2) and the UK International Data Transfer Addendum.
SocialConductor shall implement technical and organizational measures to ensure a level of security appropriate to the risk. In the event of a confirmed Data Breach, SocialConductor will notify the User without undue delay and within 72 hours of discovery.
User provides general authorization for the use of the following subprocessors:
| Categories of Data Subjects | YouTube channel subscribers, viewers, and members of the public who interact with the Controller’s YouTube content. |
|---|---|
| Categories of Personal Data | Public YouTube display names, profile image URLs, comment text, video IDs, timestamps, and Channel IDs. |
| Sensitive Data | None. The service is not intended to process special categories of data (Art. 9 GDPR). |
| Nature of Processing | Automated ingestion via YouTube Data API, analysis via Large Language Models (LLM), and automated response generation. |
| Purpose of Processing | Facilitating community engagement, sentiment analysis, and AI-driven channel management. |
| Duration of Processing | The duration of the active subscription plus 30 days for data purge/deletion. |
| Supervisory Authority | The authority in the Member State of the Controller, or the UK Information Commissioner’s Office (ICO). |
| Measure | Implementation Detail |
|---|---|
| Confidentiality | All employees and contractors are subject to strict written confidentiality agreements. |
| Data Encryption | Encryption of data in transit (TLS 1.2+) and at rest (AES-256) across all production databases. |
| Access Control | Strict "Least Privilege" access model. Multi-Factor Authentication (MFA) required for all administrative access. |
| Resilience | Daily automated backups with point-in-time recovery and geographically redundant hosting via DigitalOcean. |
| Data Minimization | System requests only the minimum YouTube API scopes required to read/reply to comments. |
| Disposal | Secure deletion protocols used for data removal upon account termination. |